iPhone backup encryption iTunes PC nightmare

I can neither backup nor restore my iPhone because iTunes thinks the backup was encrypted. I don't know any password, and I can't select unencrypted without knowing a password. It's a frickin' catch 22, and I HATE iTunes on a PC. Can ANYONE help?

Windows, Windows 10

Posted on Jan 11, 2022 7:08 PM

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2 replies

Feb 6, 2022 2:37 PM in response to TBasketCase

You need to do Reset All Settings. Network settings isn't enough, I just ran into the same thing.

turingtest2

Level 10

278,263 points

Jan 12, 2022 8:18 AM in response to TBasketCase

See Disable iOS backup encryption - Apple Community. You should be able to turn off encryption for new backups if the device is accessible, if not there some hints that might help you find the previous password.

tt2

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iPhone backup encryption iTunes PC nightmare

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