All of a sudden, it appears all my photos from about 11/18/2017 through about 09/10/2019 are GONE, but all the videos remain. I have iCloud backup and have since that time. At some point, I got Google photos as well which appears to have retained these photos. I would never mass delete pictures, and am now wondering what recourse I have.
iPhone 12
Hello BillForza,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with missing photos that were stored in iCloud. The related article at the top of the page is a great place to start. Did you use iCloud Photos? If so, check out this information on iCloud Photos and how it works: Set up and use iCloud Photos
If you used iCloud Photos, try the steps listed here as well: Get help with iCloud Photos
If you used iCloud Photos and they're completely missing without having deleted them yourself, please reach out to Apple directly for assistance here: Get Support
We hope this helps.
Cheers!
I don’t know why all my photos from 2017 to 2019 are gone but the videos remain
