Adding email acct to Outlook

As MS Office/Outlook is not an Apple product and there are not as many Office users active here as one would think, I believe you will be better served by asking in Microsoft's Office:Mac forums. MS Office questions posted in Apple’s forums tend to linger a long time before getting any kind of helpful response.

The only trick is limiting views to Mac issues, and that’s easy.

Start here: 

Results in Office - Microsoft Community.

That will display this page header:

1) If needed, use the “Office Topic” pull-down to select your Office app.

2) Limit answers to Mac topics with the “Office Sub-topic” pull-down.

3) If needed, use the “Show Filters” option to further narrow the results.

Everyone there is both an Office user and a Mac user, something you can't say about Apple's forums. I believe you will find the contributors there knowledgeable and very helpful.

AOL has been "migrating" (more like pushing) more & more Verizon email accounts to use the AOL Mail App instead of other email clients. One of the things they have done is to make it difficult to complete verification of your account when you add it to mail clients like Outlook and iOS Mail. That verification step is probably why you have been unable to add your VZ account to Outlook even if the server names & authentication fields are correct. I have run into this problem myself and so far have not been able to resolve it.

I suggest contacting AOL Support.

Here is a link to AOL instructions for generating & applying an app password.

Full disclosure, after the most recent round of issues with AOL not working with Outlook/AppleMail/iOS Mail, I just gave up and moved my email use to my iCloud account. I should have done that two years ago.