You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone says, "Apple News isn't connected to the internet" when other apps are connected and working and there is a good signal.

Apples news says, "Apple News isn't connected to the internet" when other apps connect and there is a good Wi-Fi signal.

iPhone SE

Posted on Jan 12, 2022 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 8:38 AM

Hi there tedworley,


Thanks for joining us in Apple Support Communities! We understand the News app on your iPhone shows a message indicating it's not connected to the internet. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, which iOS version is listed in Settings > General > About? The most current version available is iOS 15.2.1. If needed, learn more about updating here:


Update your iPhone, iPad, or iPod touch


If your iPhone is updated and this behavior persists, let us know if this is happening when connected to Wi-Fi, your cellular network, or both. Also, try working through the steps in this link:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Send over these details, and let us know if the steps in the link above help. We'll take a closer look from there, if needed.


Take care!

1 reply
Question marked as Top-ranking reply

Jan 13, 2022 8:38 AM in response to tedworley

Hi there tedworley,


Thanks for joining us in Apple Support Communities! We understand the News app on your iPhone shows a message indicating it's not connected to the internet. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, which iOS version is listed in Settings > General > About? The most current version available is iOS 15.2.1. If needed, learn more about updating here:


Update your iPhone, iPad, or iPod touch


If your iPhone is updated and this behavior persists, let us know if this is happening when connected to Wi-Fi, your cellular network, or both. Also, try working through the steps in this link:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Send over these details, and let us know if the steps in the link above help. We'll take a closer look from there, if needed.


Take care!

My iphone says, "Apple News isn't connected to the internet" when other apps are connected and working and there is a good signal.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.