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I’m using an iPhone 8 + and I can’t adjust my volume or hear anything from my phone, I tried calling someone and it won’t let me go on speaker either. I don’t know what else to do

Has any else had this problem?

Posted on Jan 12, 2022 8:02 AM

Reply
Question marked as Best reply

Posted on Jan 12, 2022 7:59 PM

Hi zion2234,

Welcome to the Apple Community.


Wondering which iOS version is installed on your iPhone 8.


Re: can’t adjust my volume or hear anything from my phone


Have you tried turning your iPhone off, and then back on yet ?


Strange you cannot adjust volume ...

could your iPhone be stuck in headphone mode ?

See:

If your iPhone is stuck in headphone mode

https://support.apple.com/en-us/HT207532


or

screen time may have turned off iPhone use ?

or

could "mute" be on in the app you are using ?


Re: it won’t let me go on speaker either. I don’t know what else to do


Have you:


Checked the sound / volume settings are all ok ?


Tried asking Siri to "Turn up the volume" ?


Checked "Control Centre" sound settings ?


Asked your provider if there is a problem with your service ?


Checked if "Silent" mode is on or off ... any difference ?:

How to put your iPhone on vibrate, ring, or silent mode

https://support.apple.com/en-us/HT208353


Re: Has any else had this problem?


See this discussion on a similar topic:

https://discussions.apple.com/thread/253530246


All the best :-)







3 replies
Question marked as Best reply

Jan 12, 2022 7:59 PM in response to zion2234

Hi zion2234,

Welcome to the Apple Community.


Wondering which iOS version is installed on your iPhone 8.


Re: can’t adjust my volume or hear anything from my phone


Have you tried turning your iPhone off, and then back on yet ?


Strange you cannot adjust volume ...

could your iPhone be stuck in headphone mode ?

See:

If your iPhone is stuck in headphone mode

https://support.apple.com/en-us/HT207532


or

screen time may have turned off iPhone use ?

or

could "mute" be on in the app you are using ?


Re: it won’t let me go on speaker either. I don’t know what else to do


Have you:


Checked the sound / volume settings are all ok ?


Tried asking Siri to "Turn up the volume" ?


Checked "Control Centre" sound settings ?


Asked your provider if there is a problem with your service ?


Checked if "Silent" mode is on or off ... any difference ?:

How to put your iPhone on vibrate, ring, or silent mode

https://support.apple.com/en-us/HT208353


Re: Has any else had this problem?


See this discussion on a similar topic:

https://discussions.apple.com/thread/253530246


All the best :-)







Jan 12, 2022 8:05 PM in response to zion2234

PS: We are all Apple users like yourself in this community, doing what we can to help troubleshoot.


You can contact Apple if you wish:


There is a "Get support" link to Apple at top right on this discussion page.


Or

iPhone Support online

https://getsupport.apple.com/topics


Or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


Cheers :-)



I’m using an iPhone 8 + and I can’t adjust my volume or hear anything from my phone, I tried calling someone and it won’t let me go on speaker either. I don’t know what else to do

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