My Apple Watch series 5 keeps disconnecting from my iPhone 12 Pro Max. I have restarted both devices, unpaired and paired. I now have to turn my iPhone Bluetooth off and back on in order for my watch to connect. I have to do this 3 or 4 times a day. Started happening after that last update. What else can I do?
iPhone 12 Pro Max, iOS 15
Hello MsLouise,
Thanks for using Apple Support Communities! We see you're having an issue maintaining a Bluetooth connection, and we'd like to help.
You've done some good troubleshooting so far. Next, verify that interference is not causing the issue:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
In order to move forward, verify if the Bluetooth issue is with your iPhone or your Apple Watch. Connect a different Bluetooth device, such as a Bluetooth headset, to your iPhone to see if it also disconnects.
Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch
If no disconnect, then try with your Apple Watch:
Use AirPods and other Bluetooth accessories with Apple Watch
Service pages if you determine which device is not able to remain connected to any Bluetooth device:
Apple Watch Service and Repair
Take care!
Hello MsLouise,
Thanks for using Apple Support Communities! We see you're having an issue maintaining a Bluetooth connection, and we'd like to help.
You've done some good troubleshooting so far. Next, verify that interference is not causing the issue:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
In order to move forward, verify if the Bluetooth issue is with your iPhone or your Apple Watch. Connect a different Bluetooth device, such as a Bluetooth headset, to your iPhone to see if it also disconnects.
Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch
If no disconnect, then try with your Apple Watch:
Use AirPods and other Bluetooth accessories with Apple Watch
Service pages if you determine which device is not able to remain connected to any Bluetooth device:
Apple Watch Service and Repair
Take care!
Hey MsLouise,
Thanks for the reply and trying those steps.
If you're still not sure which device actually has the issue, we'd recommend contacting Apple Support, and let them know the steps you've already performed.
Enjoy the day!
its happens with only the Apple Watch
Watch disconnecting from phone
