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smoke224 Author

Level 1

4 points

I need help

I can’t not download an game it said that i have to pay a bill first but why

iPhone 11, iOS 14

Posted on Jan 12, 2022 11:28 AM

Top-ranking reply

Katana-San

Level 9

69,667 points

Posted on Jan 12, 2022 2:44 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account. Contact them as it sounds as if you owe money and Apple will need to help with that issue.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to upper right hand corner and click on Get Support or:

Contact Apple for support and service

~Katana-San~

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