Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 2019 Touch Bar

My touch bar rarely works, so I don't have an escape key when it is off. Other times, when it is working, it flashes constantly. I have to put something over the touch bar because the flashing is bothersome. So I'm asking you to give me a solution to my problem.

Thank you,

Garry Griffith

Posted on Jan 12, 2022 1:39 PM

Reply
Question marked as Apple recommended
garlee711 wrote:

My touch bar rarely works, so I don't have an escape key when it is off. Other times, when it is working, it flashes constantly. I have to put something over the touch bar because the flashing is bothersome. So I'm asking you to give me a solution to my problem.


On a Intel Mac the best you can do is—


Try resetting the SMC https://support.apple.com/en-us/HT201295

and

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



If no resolve it typically indicates a hardware issue—


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Posted on Jan 13, 2022 8:39 AM

1 reply
Question marked as Apple recommended

Jan 13, 2022 8:39 AM in response to garlee711

garlee711 wrote:

My touch bar rarely works, so I don't have an escape key when it is off. Other times, when it is working, it flashes constantly. I have to put something over the touch bar because the flashing is bothersome. So I'm asking you to give me a solution to my problem.


On a Intel Mac the best you can do is—


Try resetting the SMC https://support.apple.com/en-us/HT201295

and

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



If no resolve it typically indicates a hardware issue—


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


MacBook Pro 2019 Touch Bar

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.