Card changed
Hi! I lost my payment card and I’m trying to remove it and add a new card, but it says it can’t be removed because there a pending payment on the account. How can it be fixed?
iPhone 6s, iOS 14
User profile for user:
Eric--F
User level:
Community Specialist
Hello Cardchanged,
Thanks for asking the Apple Support Communities for help with a pending charge on your account and we want to help. We'd recommend reviewing the information here regarding pending purchases: If your payment method is declined in the App Store or iTunes Store
Even though you are not requesting a refund the steps here might help as well: Request a refund for an App Store or iTunes Store purchase
"Learn how to pay an unpaid balance in the App Store or iTunes Store. You must have a valid payment method on file to make purchases in the App Store or iTunes Store."
If you run into any trouble, reach out to Apple for further assistance with your account: Contact - Official Apple Support
Thanks and have a wonderful day.