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Pause not working on on AirPod Pro

When I click the button once, the music normally pauses but not this is not working and I can't turn off the music without taking earbuds out of ear

- is this common problem or may I have done something to change this?


[Re-Titled by Moderator]

Posted on Jan 13, 2022 2:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2022 6:51 AM

Greetings, Npsllc.


Welcome to the Apple Support Communities. We can understand why you’d want to resolve the issue with your AirPods not responding to your taps.


To start, please confirm that you are using the correct action as described here: Pause, skip, and adjust volume with your AirPods and AirPods Pro


If so, please reset your AirPods and test again. How to reset your AirPods and AirPods Pro


We hope this helps! Thanks for being a part of the community.


Sincerely.

1 reply
Question marked as Top-ranking reply

Jan 14, 2022 6:51 AM in response to Npsllc

Greetings, Npsllc.


Welcome to the Apple Support Communities. We can understand why you’d want to resolve the issue with your AirPods not responding to your taps.


To start, please confirm that you are using the correct action as described here: Pause, skip, and adjust volume with your AirPods and AirPods Pro


If so, please reset your AirPods and test again. How to reset your AirPods and AirPods Pro


We hope this helps! Thanks for being a part of the community.


Sincerely.

Pause not working on on AirPod Pro

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