change credit Card

I am unable to "edit" my credit card information. I have tried on multiple devices in settings and in the app store. What am I missing??


Posted on Jan 13, 2022 7:59 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2022 10:49 AM

Hi rule456, 


Thanks for reaching out in Apple Support Communities. 


We know how important it is to be able keep your information updated. 


Have you tried logging into your Apple ID using a computer? If not, give that a try. For details see Manage and use your apple ID, in the section titled “Manage your Apple ID”?


If you have subscriptions, have you tried adding the new information before deleting the old? Change, add, or remove Apple ID payment methods.


After trying all those suggestions, if you still are unable to make any changes you will want to reach out to Apple Support using the link Get Support.



Take care!

1 reply
Question marked as Top-ranking reply

Jan 14, 2022 10:49 AM in response to rule456

Hi rule456, 


Thanks for reaching out in Apple Support Communities. 


We know how important it is to be able keep your information updated. 


Have you tried logging into your Apple ID using a computer? If not, give that a try. For details see Manage and use your apple ID, in the section titled “Manage your Apple ID”?


If you have subscriptions, have you tried adding the new information before deleting the old? Change, add, or remove Apple ID payment methods.


After trying all those suggestions, if you still are unable to make any changes you will want to reach out to Apple Support using the link Get Support.



Take care!

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change credit Card

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