Deceased family member

My uncle died 1 1/2 years ago. All his paperwork was tossed. My aunt gave me 3 Apple devices that need a passcode or password. I have a copy of his death certificate but no receipt. Is there a way to get these wiped so they can be used?

Posted on Jan 13, 2022 9:39 AM

Similar questions

Older relative died and left an iPad Air. Older relative died and left an iPad Air. We have the Apple I.D., but don't have the password. We also don't have the answer to the security questions. If I bring a copy of the death certificate to an Apple store can they get it open?
481 3
Deceased persons iPad We have an iPad belonging to my wife’s deceased brother. How can we get the screen numeric password. Apple refuse us saying we must get a court order. We have a death certificate, original purchase invoice and iTunes password. Cheers
433 2
i wish unlock and reset deceased family members ipad pro. what documents do i require and whom do i send or take the documents to. i am based in the uk i wish to unlock my deceased family members ipad pro. i have her apple id but not password. ive factory reset ipad. but i understand that i need her death certificate. which we have just want to know who to send it too or who to contact
918 4

1 reply

muguy

Level 10

91,352 points

Jan 13, 2022 9:50 AM in response to ta77bacon

This guide will help: How to request access to a deceased family member's Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deceased family member

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up