air pods not connecting to my MacBookPro

checkers 23 Said:

"air pods not connecting to my MacBookPro: Hi, Thank you for your suggestions.: The apple support documents don't explain what to do when the air pods don't show up at all on the blue tooth list of devices. [...]The air pods don't show up on the blue tooth list of devices and I can't find a way to add a device."

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You are welcome.

Verifying AirPods Connectivity:

A. Are these Even Seen?:

To Find Out, Use "System Report":

1. Go to: Apple menu
2. Select: About this Mac
3. Click: System Report... button
4. View: Hardware on left-column
5. Click: Audio
6. Click: Bluetooth
7. Confirm if AirPods are Even Seen

B. Single Out this User:

See what happens when you create a new Administrator User and login to it and view these If it works, then it is something misconfigured in your current user.

C. Connect to a Different Mac:

Connect this to a difference Mac, seeing if you can get it to work. If you don't have another Mac, ask someone else (i.e. friend or family member) if you may use their Mac(with their permission, or course).

This could be a problem with your MacBook's Bluetooth connection. Try turning Bluetooth on and off on the laptop. If that doesn't work then try restarting the MacBook and then see what happens.

checkers 23 Said:

"air pods not connecting to my MacBookPro: My air pods always automatically connected to my MacBookPro but all of a sudden they are not. They can still connect to my iPhone but do not even show up in my device list on the blacktooth list of devices on my MacBookPro. All the advice I found was to disconnect and reconnect the air pods but they are not on the list to disconnect. Help!"

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Troubleshooting Mac Bluetooth:

Perform as Instructed here: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. See my second comment. Recommend to Apple that they bring a troublshooting method back.

checkers 23 Said:

"air pods not connecting to my MacBookPro: We're clarifying! The air pods were not seen per above. I created a new user and they connected! What might be wrongly configured for my usual 'user'?"

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Start with a Restart:

Having set these up successfully, restart your Mac, seeing if they are now seen your current user.

Uninstall Security Software:

Have and Security Software installed? If you have Security Software installed, it may be blocking out connectivity through use of firewall. So, uninstall it (using an uninstaller from the Developer), if not required for usage.

checkers 23 Said:

"air pods not connecting to my MacBookPro: TheLittles, I really appreciate your ongoing effort to help me. I have restarted the computer and uninstalled malwarebyes. Still no air pods on my MacBookAir bluetooth device list although they continue to show up on my iPhone 12. : ("

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You are welcome.

Some Other Things to Try:

I. Reinstall Malwarebytes:

Malwarebytes is fine to have installed. Most certainly keep that. It is created by longtome users of these forums. So, you can go ahead an reinstall that. Get it from the App Store. After it is installed, restart your Mac. Then update Malwarebytes and perform a scan.

II. Boot in Safe Mode:

In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, see if it works. Then, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use sSafe Mode on your Mac - Apple Support

If No Success...

III. Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more. If that is too technical for you, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

checkers 23 Said:

"air pods not connecting to my MacBookPro: Hi The Littles, It worked!!!!! I reinstalled Malwarebytes, restarted, updated, and scanned. Then I did the safe boot and there were my sweet air pods on the bluetooth list. I restarted and they were there again![…]

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You are most welcome.

Important:

If anything was found in Malwarebytes, be certain you remove it from the Quarantine (the place where all found items are placed so you can remove it).

Elecellent job troubleshooting, on your part!

checkers 23 Said:

"air pods not connecting to my MacBookPro"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

•  If your AirPods Won't Connect – Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: System Preferences
2. Tap: Sound
3. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

checkers 23 Said:

"air pods not connecting to my MacBookPro: Thanks! I’ve always loved tinkering on Apple products. I love how intuitive they are/had been……. And so good to get help when beyond my skill set!“

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You are welcome.

For Note

These are user-to-user forums. No one here works for Apple. We are just everyday Apple Users like yourself. I do not work for Apple. This is where I learn most of my troubleshooting.