Voice memos

Hi.

when I touch the voice memos icon, iphone show me a black screen and the app doesn’t run! What can I do?

iPhone 13 Pro, iOS 15

Posted on Jan 13, 2022 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2022 12:46 PM

Hello Hajaliagha,


Thanks for following up. Just to clarify, did you try deleting and reinstalling the app? If not, this would be the best option towards finding resolution. If the issue persists once the app has been reinstalled, you'll want to speak with an Apple Support Advisor to report the issue and allow it to be investigated.


Delete built-in Apple apps from the Home Screen on your iOS 14 or later or iPadOS device or Apple Watch

Delete apps on your iPhone, iPad, and iPod touch

Get Support


Best wishes.

5 replies
Question marked as Top-ranking reply

Jan 15, 2022 12:46 PM in response to Hajaliagha

Hello Hajaliagha,


Thanks for following up. Just to clarify, did you try deleting and reinstalling the app? If not, this would be the best option towards finding resolution. If the issue persists once the app has been reinstalled, you'll want to speak with an Apple Support Advisor to report the issue and allow it to be investigated.


Delete built-in Apple apps from the Home Screen on your iOS 14 or later or iPadOS device or Apple Watch

Delete apps on your iPhone, iPad, and iPod touch

Get Support


Best wishes.

Jan 14, 2022 1:56 PM in response to Hajaliagha

Hello


Thanks for using the Apple Support Communities. We understand that you're having issues with the Voice Memos app on your iPhone. Are you running the latest iOS version on your iPhone, iOS 15.2.1? You can find this in Settings > General > About.


You may also want to check out article, If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open and try the recommended actions.


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voice memos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.