Waterproof

Question

Level 1

4 points

Waterproof

Hello,

My name is Khrystyna. I have used Iphone Xs for 3 weeks and in one moment Face id stopped working. Than I recognized that my front, rear cameras and light stopped working too. In the shop, where I bought this Iphone, seller told me that the reason of breakdown is water that got into the camera through the speaker. Is it possible? Because I read about waterproof in this Iphone. Moreover, I was very careful in using phone and I used it far from water. I don`t understand what happend. Is it normal for that Iphone? Or the seller lies? Waiting for answer.

Best regards,

Khrystyna

iPhone XS

Posted on Jan 13, 2022 4:48 PM

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Answer 1

Top-ranking reply

Katana-San

Level 9

69,319 points

Jan 13, 2022 4:54 PM in response to khrystyna97

Hello ~ iPhones are water resistant and not waterproof. Take a look here:

About splash, water, and dust resistance of iPhone 7 and later

Water and other liquid damage to iPhone or iPod isn't covered ...

~Katana-San~

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Answer 2

steve359

Level 6

17,175 points

Jan 13, 2022 4:52 PM in response to khrystyna97

"Water resistant", not "waterproof". And even that is accomplished with internal "tape" barriers that break down over time.

Could have slowly occurred because of humidity, or a number of small splashes you do not even recall. OR (maybe if it was not original-Apple-sealed) before you bought the phone.

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Answer 3

Jan 13, 2022 4:53 PM in response to khrystyna97

The phone is not waterproof, and Apple never said it was waterproof. It is water and dust resistant, and Apple also says that its water resistance can decrease over time. As the XS was discontinued 2 1/2 years ago your phone is not new, so there is no way of knowing how it was treated in its previous life.

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Answer 4

y_p_w

Level 6

17,690 points

Jan 13, 2022 10:18 PM in response to khrystyna97

A lot of things could happen, including steam from a bathroom shower or possibly even rain getting in. There are a lot of variables involved including how intact the seals are, since they can break down over time.

There's certainly been criticism of several device manufacturers that advertised a water resistance specification but have expressed warranty terms that water damage isn't covered. And not just Apple. I'll just leave it at that.

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