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Level 1

4 points

earphones

i got new earphones and they are still not working. i have an iphone 11. Maybe there is something wrong with the port

iPhone 11, iOS 15

Posted on Jan 13, 2022 7:02 PM

Top-ranking reply

Level 10

103,906 points

Posted on Jan 14, 2022 4:34 AM

Hello,

Yes, a dirty charging port could cause your headphones to not work. See this:

Also see:

If no help, try to borrow another set of headphones and see if they work.

Good luck.

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