Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac air went off and I can’t restart it

Mac air went off and I can’t restart it

MacBook Air 13″, macOS 11.4

Posted on Jan 13, 2022 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 7:32 PM

DR-MDA Said:

"Mac air went off and I can’t restart it"

-------


Troubleshooting Mac Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer for Power:





3 replies
Question marked as Top-ranking reply

Jan 13, 2022 7:32 PM in response to DR-MDA

DR-MDA Said:

"Mac air went off and I can’t restart it"

-------


Troubleshooting Mac Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer for Power:





Mac air went off and I can’t restart it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.