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MacBook Pro (13-inch, M1, 2020) gets a pink screen and crashes

panic(cpu 0 caller 0xfffffe0013d75144): "waitq deadlock - waitq=0xfffffe0017ae6b28, cpu=0\n" Debugger message: panic Memory ID: 0xff OS release type: User OS version: 20G165 Kernel version: Darwin Kernel Version 20.6.0: Mon Aug 30 06:12:20 PDT 2021; root:xnu-7195.141.6~3/RELEASE_ARM64_T8101 Fileset Kernelcache UUID: 6304A06696A657F4CF48CC569B129642 Kernel UUID: DA16DC13-5845-3638-9BB4-B14F9AC08E55 iBoot version: iBoot-6723.140.2 secure boot?: YES Paniclog version: 13 KernelCache slide: 0x000000000c0b8000 KernelCache base: 0xfffffe00130bc000 Kernel slide: 0x000000000cc00000 Kernel text base: 0xfffffe0013c04000 Kernel text exec base: 0xfffffe0013cd0000 mach_absolute_time: 0x3a0c170c51 Epoch Time: sec usec Boot : 0x61e14167 0x000d7274 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x61e169f4 0x0006e55e CORE 0 recently retired instr at 0xfffffe0013e41688 CORE 1 recently retired instr at 0xfffffe0013e42d50 CORE 2 recently retired instr at 0xfffffe0013e42d50 CORE 3 recently retired instr at 0xfffffe0013e42d50 CORE 4 recently retired instr at 0xfffffe0013e42d54 CORE 5 recently retired instr at 0xfffffe0013e42d54 CORE 6 recently retired instr at 0xfffffe0013e42d54 CORE 7 recently retired instr at 0xfffffe0013e42d54 CORE 0 PVH locks held: None CORE 1 PVH locks held: None CORE 2 PVH locks held: None CORE 3 PVH locks held: None CORE 4 PVH locks held: None CORE 5 PVH locks held: None CORE 6 PVH locks held: None CORE 7 PVH locks held: None CORE 0 is the one that panicked. Check the full backtrace for details. CORE 1: PC=0xfffffe0013d337d4, LR=0xfffffe0013d33754, FP=0xfffffe30b3ca3b50 CORE 2: PC=0xfffffe0013d337e8, LR=0xfffffe0013d33754, FP=0xfffffe30b3c43bd0 CORE 3: PC=0xfffffe0013d337e8, LR=0xfffffe0013d33754, FP=0xfffffe304361bb50 CORE 4: PC=0xfffffe0013d337ec, LR=0xfffffe0013d33754, FP=0xfffffe30b6523b50 CORE 5: PC=0xfffffe0013d36398, LR=0xfffffe0013d752d4, FP=0xfffffe30ba6e3a10 CORE 6: PC=0xfffffe0013d337ec, LR=0xfffffe0013d33754, FP=0xfffffe3090eb3b50 CORE 7: PC=0xfffffe0013d337ec, LR=0xfffffe0013d33754, FP=0xfffffe30b9d33bd0 Panicked task 0xfffffe166ff3edb8: 1460 pages, 14 threads: pid 1325: SophosMcsAgentD Panicked thread: 0xfffffe1667ac1980, backtrace: 0xfffffe30b512b590, tid: 8364 lr: 0xfffffe0013d1eb44 fp: 0xfffffe30b512b600 lr: 0xfffffe0013d1e928 fp: 0xfffffe30b512b670 lr: 0xfffffe0013e481ac fp: 0xfffffe30b512b690 lr: 0xfffffe0013e39658 fp: 0xfffffe30b512b740 lr: 0xfffffe0013cd77e8 fp: 0xfffffe30b512b750 lr: 0xfffffe0013d1e5b8 fp: 0xfffffe30b512bae0 lr: 0xfffffe0013d1e5b8 fp: 0xfffffe30b512bb50 lr: 0xfffffe00144d0e74 fp: 0xfffffe30b512bb70 lr: 0xfffffe0013d75144 fp: 0xfffffe30b512bbb0 lr: 0xfffffe001424ca84 fp: 0xfffffe30b512bc50 lr: 0xfffffe001424d104 fp: 0xfffffe30b512bd70 lr: 0xfffffe001424c2ec fp: 0xfffffe30b512bdb0 lr: 0xfffffe00143260dc fp: 0xfffffe30b512be40 lr: 0xfffffe0013e39334 fp: 0xfffffe30b512bef0 lr: 0xfffffe0013cd77e8 fp: 0xfffffe30b512bf00 last started kext at 785950696: com.apple.fileutil 20.036.15 (addr 0xfffffe00133d4000, size 16384) loaded kexts: com.apple.fileutil 20.036.15 com.apple.filesystems.autofs 3.0 com.apple.driver.AppleTopCaseHIDEventDriver 4050.1 com.apple.iokit.IOBluetoothSerialManager 8.0.5d7 com.apple.driver.AppleBiometricServices 1 com.apple.driver.BCMWLANFirmware4378.Hashstore 1 com.apple.driver.CoreKDL 1 com.apple.driver.SEPHibernation 1 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleUSBDeviceNCM 5.0.0 com.apple.driver.AppleThunderboltIP 4.0.3 com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0 com.apple.driver.DiskImages.UDIFDiskImage 493.0.0 com.apple.driver.DiskImages.RAMBackingStore 493.0.0 com.apple.driver.DiskImages.FileBackingStore 493.0.0 com.apple.driver.AppleALSColorSensor 1.0.0d1 com.apple.filesystems.apfs 1677.141.2 com.apple.driver.AppleAOPVoiceTrigger 11.5 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.nke.l2tp 1.9 com.apple.filesystems.tmpfs 1 com.apple.driver.AppleSmartIO2 1 com.apple.IOTextEncryptionFamily 1.0.0 com.apple.driver.ApplePMP 1 com.apple.filesystems.hfs.kext 556.100.11 com.apple.security.BootPolicy 1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.driver.ApplePMPFirmware 1 com.apple.driver.AppleCS42L83Audio 442.26 com.apple.AppleEmbeddedSimpleSPINORFlasher 1 com.apple.driver.AppleDPDisplayTCON 1 com.apple.driver.AppleTAS5770LAmp 442.26 com.apple.driver.AppleSPMIPMU 1.0.1 com.apple.driver.AppleSummitLCD 1.0.0 com.apple.driver.AppleT8020SOCTuner 1 com.apple.driver.AppleT8103CLPCv3 1 com.apple.AGXG13G 173.28.7 com.apple.driver.AppleAVD 385 com.apple.driver.AppleAVE2 401.73.4 com.apple.driver.AppleJPEGDriver 4.6.0 com.apple.driver.AppleMobileDispH13G-DCP 140.0 com.apple.driver.usb.AppleUSBHostT8103 1 com.apple.driver.AudioDMAController-T8103 1.60.5 com.apple.driver.AppleS5L8960XNCO 1 com.apple.driver.AppleT8103PMGR 1 com.apple.driver.AppleS8000AES 1 com.apple.driver.AppleS8000DWI 1.0.0d1 com.apple.driver.AppleS5L8960XWatchDogTimer 1 com.apple.driver.AppleInterruptController 1.0.0d1 com.apple.driver.AppleBluetoothModule 1 com.apple.driver.AppleSamsungSerial 1.0.0d1 com.apple.driver.AppleBCMWLANBusInterfacePCIe 1 com.apple.driver.AppleT8020DART 1 com.apple.driver.AppleSynopsysMIPIDSI 1.0.0 com.apple.driver.AppleS5L8920XPWM 1.0.0d1 com.apple.driver.AppleS5L8940XI2C 1.0.0d2 com.apple.driver.AppleSPIMC 1 com.apple.driver.AppleT8101 1 com.apple.driver.AppleM68Buttons 1.0.0d1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.usb.AppleUSBUserHCI 1 com.apple.iokit.IOKitRegistryCompatibility 1 com.apple.iokit.EndpointSecurity 1 com.apple.driver.AppleDiskImages2 1 com.apple.AppleSystemPolicy 2.0.0 com.apple.nke.applicationfirewall 311 com.apple.kec.InvalidateHmac 1 com.apple.kext.triggers 1.0 com.apple.driver.AppleHIDKeyboard 224 com.apple.driver.AppleHSBluetoothDriver 4050.1 com.apple.driver.IOBluetoothHIDDriver 8.0.5d7 com.apple.driver.AppleActuatorDriver 4440.3 com.apple.driver.AppleMultitouchDriver 4440.3 com.apple.iokit.IOAVBFamily 940.4 com.apple.plugin.IOgPTPPlugin 985.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.driver.AppleMesaSEPDriver 100.99 com.apple.iokit.IOBiometricFamily 1 com.apple.driver.AppleTrustedAccessory 1 com.apple.driver.AppleSEPHDCPManager 1.0.1 com.apple.iokit.AppleSEPGenericTransfer 1 com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.5d7 com.apple.iokit.IOBluetoothHostControllerTransport 8.0.5d7 com.apple.driver.AppleConvergedIPCOLYBTControl 1 com.apple.driver.AppleConvergedPCI 1 com.apple.driver.AppleBluetoothDebug 1 com.apple.driver.AppleBTM 1.0.1 com.apple.driver.usb.networking 5.0.0 com.apple.driver.DiskImages.KernelBacked 493.0.0 com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4 com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1 com.apple.driver.AppleThunderboltDPInAdapter 8.1.4 com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4 com.apple.driver.AppleXsanScheme 3 com.apple.driver.AppleAOPAudio 16.2 com.apple.driver.AppleDCPDPTXProxy 1.0.0 com.apple.driver.DCPDPFamilyProxy 1 com.apple.nke.ppp 1.9 com.apple.driver.AppleBSDKextStarter 3 com.apple.AGXFirmwareKextG13GRTBuddy 173.28.7 com.apple.AGXFirmwareKextRTBuddy64 173.28.7 com.apple.filesystems.hfs.encodings.kext 1 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.driver.AppleSPU 1 com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0 com.apple.driver.AppleNANDConfigAccess 1.0.0 com.apple.driver.AppleCSEmbeddedAudio 442.26 com.apple.driver.AppleStockholmControl 1.0.0 com.apple.driver.AppleHPM 3.4.4 com.apple.driver.AppleEmbeddedAudio 442.26 com.apple.iokit.AppleARMIISAudio 80.34.1 com.apple.driver.AppleDialogPMU 1.0.1 com.apple.driver.AppleHIDTransportSPI 4400.35 com.apple.driver.AppleHIDTransport 4400.35 com.apple.driver.AppleInputDeviceSupport 4400.35 com.apple.driver.ApplePassthroughPPM 3.0 com.apple.iokit.IOGPUFamily 21.11 com.apple.driver.AppleH11ANEInterface 4.76.0 com.apple.driver.AppleH13CameraInterface 3.58.0 com.apple.driver.AppleH10PearlCameraInterface 16.15.1 com.apple.driver.DCPAVFamilyProxy 1 com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0 com.apple.driver.AppleDCP 1 com.apple.driver.AppleFirmwareKit 1 com.apple.driver.AppleSPMI 1.0.1 com.apple.driver.AppleUSBXDCIARM 1.0 com.apple.driver.AppleUSBXDCI 1.0 com.apple.iokit.IOUSBDeviceFamily 2.0.0 com.apple.driver.usb.AppleUSBXHCIARM 1 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.AppleEmbeddedUSBHost 1 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleT8103TypeCPhy 1 com.apple.driver.AppleSART 1 com.apple.driver.ApplePMGR 1 com.apple.driver.watchdog 1 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.driver.AppleDisplayCrossbar 1.0.0 com.apple.iokit.IODisplayPortFamily 1.0.0 com.apple.driver.AppleTypeCPhy 1 com.apple.driver.AppleThunderboltNHI 7.2.8 com.apple.driver.AppleT8103PCIeC 1 com.apple.iokit.IOThunderboltFamily 9.3.2 com.apple.driver.ApplePIODMA 1 com.apple.driver.AppleT8103PCIe 1 com.apple.driver.AppleBluetoothDebugService 1 com.apple.driver.AppleBCMWLANCore 1.0.0 com.apple.iokit.IO80211FamilyV2 1200.12.2b1 com.apple.driver.IOImageLoader 1.0.0 com.apple.driver.AppleMobileDispH13G-DFR 140.0 com.apple.iokit.IOMobileGraphicsFamily 343.0.0 com.apple.driver.AppleMCA2-T8103 540.10 com.apple.driver.AppleGPIOICController 1.0.2 com.apple.driver.AppleFireStormErrorHandler 1 com.apple.driver.AppleMultiFunctionManager 1 com.apple.driver.corecapture 1.0.4 com.apple.driver.AppleEmbeddedPCIE 1 com.apple.driver.AppleMobileApNonce 1 com.apple.iokit.IOTimeSyncFamily 985.2 com.apple.driver.DiskImages 493.0.0 com.apple.iokit.IOGraphicsFamily 585.1 com.apple.iokit.IOBluetoothFamily 8.0.5d7 com.apple.iokit.IOBluetoothPacketLogger 8.0.5d7 com.apple.driver.FairPlayIOKit 68.7.1 com.apple.iokit.CoreAnalyticsFamily 1 com.apple.driver.AppleSSE 1.0 com.apple.driver.AppleSEPKeyStore 2 com.apple.driver.AppleUSBTDM 511.141.1 com.apple.iokit.IOUSBMassStorageDriver 184.140.2 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOSCSIBlockCommandsDevice 436.140.1 com.apple.iokit.IOSCSIArchitectureModelFamily 436.140.1 com.apple.driver.AppleIPAppender 1.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.RTBuddy 1.0.0 com.apple.driver.AppleEmbeddedTempSensor 1.0.0 com.apple.driver.AppleARMPMU 1.0 com.apple.iokit.IOAccessoryManager 1.0.0 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOSerialFamily 11 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.AppleA7IOP 1.0.2 com.apple.driver.IOSlaveProcessor 1 com.apple.driver.AppleBiometricSensor 2 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.AUC 1.0 com.apple.iokit.IOAVFamily 1.0.0 com.apple.iokit.IOHDCPFamily 1.0.0 com.apple.iokit.IOCECFamily 1 com.apple.iokit.IOAudio2Family 1.0 com.apple.driver.AppleEmbeddedAudioLibs 1.17 com.apple.driver.AppleFirmwareUpdateKext 1 com.apple.driver.AppleM2ScalerCSCDriver 265.0.0 com.apple.iokit.IOSurface 290.8.1 com.apple.driver.IODARTFamily 1 com.apple.security.quarantine 4 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.kext.CoreTrust 1 com.apple.security.AppleImage4 3.0.0 com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1 com.apple.driver.AppleARMPlatform 1.0.2 com.apple.iokit.IOStorageFamily 2.1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOReportFamily 47 com.apple.kec.pthread 1 com.apple.kec.corecrypto 11.1 com.apple.kec.Libm 1 ** Stackshot Succeeded ** Bytes Traced 343216 (Uncompressed 876928) **

My macbook gets stuck at any point while working and shows a pink screen and restarts again. Its been happening from past 2 days. what should i do ? Attaching the logs as well



Posted on Jan 14, 2022 4:26 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2022 10:15 AM

nehaM30 wrote:

<logs.log>
My macbook gets stuck at any point while working and shows a pink screen and restarts again. Its been happening from past 2 days. what should i do ? Attaching the logs as well



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

1 reply
Sort By: 
Question marked as Top-ranking reply

Jan 14, 2022 10:15 AM in response to nehaM30

nehaM30 wrote:

<logs.log>
My macbook gets stuck at any point while working and shows a pink screen and restarts again. Its been happening from past 2 days. what should i do ? Attaching the logs as well



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

Reply

MacBook Pro (13-inch, M1, 2020) gets a pink screen and crashes

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