iCloud login issues on MacBook Air

I had to reset my Keychain last week and now IMessage is reporting an unknown error when I attempt to log in, and Facetime just loops back to the log-in screen. My iCloud login works for icloud.com, and I tried to reset my password and it still brings up the error message. Would appreciate any suggestions on the next steps to take to fix the issue.

MacBook Air (2020 or later)

Posted on Jan 14, 2022 8:39 AM

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1 reply

Jan 15, 2022 10:42 AM in response to Emma_2081

Hello Emma_2081,

If we are understanding your post, after changing your iCloud Keychain password, you haven’t had access to iMessages or FaceTime.

Have you seen and tried any of the steps found in If iCloud Keychain wont’ turn on or sync?

If you still can’t get signed into these apps, we recommend contacting Apple Support by going to Get Support.

Good luck!

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iCloud login issues on MacBook Air

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