Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage image tap to download

For the love of God, can anyone help me with this? I’ve tried everything…. Everything… even contacted Apple support and they told me this was normal. This only started after I updated my iOS to 15. Sometimes I will tap the image and it will say it is downloading but it never does, other times after I tap to download I get a blank image with a “?” Most of the time nothing happens at all. Has anyone been able to solve this?

Posted on Jan 14, 2022 11:04 AM

Reply
3 replies
Sort By: 

Jan 15, 2022 6:22 AM in response to lawschoolsteve

Try this:

Optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415


Check the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

Reply

iMessage image tap to download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.