Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

EXCHANGE

Can I exchange an iPhone 13 Pro Max? I did not realize how heavy the phone is and it’s very painful for my hands. The person at Best Buy just went back and got it and put it in a bag. They did not have the one I wanted in stock so I settled on the one they had.

iPhone 13 Pro Max

Posted on Jan 14, 2022 2:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2022 2:37 PM

You will have to ask Best Buy what their return and exchange policy is; no one in this user-to-user forum can speak for them. Apple’s return policy is 14 days.

4 replies

EXCHANGE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.