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My phone is frozen, I’ve been talking with your tech support but it didn’t help

my iPhone 12 ‘s screen is frozen


iPhone 12 mini, iOS 15

Posted on Jan 14, 2022 5:37 PM

Reply
Question marked as Apple recommended

kaoru193 Said:

"My phone is frozen, I’ve been talking with your tech support but it didn’t help: my iPhone 12 ‘s screen is frozen [...]The information previous tech sent me was for older model phone so it didn’t work"

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Refer to the following....


Troubleshooting a Frozen iPhone:






Posted on Jan 14, 2022 5:51 PM

2 replies
Question marked as Apple recommended

Jan 14, 2022 5:51 PM in response to kaoru193

kaoru193 Said:

"My phone is frozen, I’ve been talking with your tech support but it didn’t help: my iPhone 12 ‘s screen is frozen [...]The information previous tech sent me was for older model phone so it didn’t work"

-------


Refer to the following....


Troubleshooting a Frozen iPhone:






My phone is frozen, I’ve been talking with your tech support but it didn’t help

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