Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Touch ID isn’t working

My Touch ID isn’t working

Posted on Jan 14, 2022 11:05 PM

Reply
Question marked as Best reply

Posted on Jan 15, 2022 1:39 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

3 replies
Question marked as Best reply

Jan 15, 2022 1:39 AM in response to matalo241

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

My Touch ID isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.