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I couldn’t download from the AppStore

I couldn’t download from my AppStore

iPhone 7 Plus, iOS 14

Posted on Jan 15, 2022 1:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2022 1:59 AM

Hi,


Sorry to hear you are having issues with downloading apps on your iPhone.

First, I would recommend updating to iOS 15.2.1 within Settings > General > Software Update.



If the issue persists after the update, the following articles should be able to further assist:


2 replies
Question marked as Top-ranking reply

Jan 15, 2022 10:35 AM in response to afolabi210

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

I couldn’t download from the AppStore

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