Face recognition

My face recognition is disabled even after I’ve done a software update.

iPhone 11 Pro Max

Posted on Jan 15, 2022 5:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2022 5:08 AM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

1 reply
Question marked as Top-ranking reply

Jan 15, 2022 5:08 AM in response to nicoline113

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face recognition

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.