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User profile for user: Venus7319
Venus7319 Author
User level: Level 1
4 points

Screen not responding

I just updated to the most recent IOS 15 and now my screen doesn't respond all. My phone updated and restarted and turned back on, but its stuck on the Lock Screen because its not even acting like I'm touching the screen at all. I did some searching and seen a few similar issues people are having with this update with the 12 Pro. Anyone else having similar issues?

iPhone 12 Pro Max, iOS 15

Posted on Jan 15, 2022 5:20 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
55,219 points

Posted on Jan 15, 2022 5:23 AM

Try a Hard Reset:


  1. Press volume up
  2. Press volume down
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

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