Email flags on iPhone

When I flag an email and then later reopen my mail the flags go away. The email remains but the flag won’t stick. I am up to date on the iOS.

iPhone 12 mini

Posted on Jan 15, 2022 6:22 AM

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Question marked as Top-ranking reply

Posted on Jan 16, 2022 8:25 AM

Hey Ljwc,


It sounds like you have an issue where flags are not staying in Mail on your iPhone. We'll be happy to help out.


Have you attempted to log into your email service provider's website to see if the flags stick there? This can also help rule out any issues being with the account, because any pending steps that need to be taken will appear here. Also, have you tried switching networks? This can rule out the issue being with the connection. For example, if you're connected to cellular data, try switching off cellular data and connecting to Wi-Fi only, or vice versa. If you're not sure how to turn off cellular data to connect to Wi-Fi only, follow these steps: Use cellular data on your iPhone or iPad - Apple Support


Let us know how that goes!

5 replies
Question marked as Top-ranking reply

Jan 16, 2022 8:25 AM in response to Ljwc

Hey Ljwc,


It sounds like you have an issue where flags are not staying in Mail on your iPhone. We'll be happy to help out.


Have you attempted to log into your email service provider's website to see if the flags stick there? This can also help rule out any issues being with the account, because any pending steps that need to be taken will appear here. Also, have you tried switching networks? This can rule out the issue being with the connection. For example, if you're connected to cellular data, try switching off cellular data and connecting to Wi-Fi only, or vice versa. If you're not sure how to turn off cellular data to connect to Wi-Fi only, follow these steps: Use cellular data on your iPhone or iPad - Apple Support


Let us know how that goes!

Jan 16, 2022 12:23 PM in response to Ljwc

Hey Ljwc,


Thanks for giving that a try. Go to Settings > Mail > Accounts > [your account] > and toggle Mail syncing off. After it's off, toggle it back on. This will refresh the Mail's connection with the server and may resolve the issue.


If the problem persists, let us know, does it matter which color flag you use? Or are they all affected?


Cheers.

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Email flags on iPhone

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