Keychain backup

I got a new device and I backed up the old one through iCloud. When asked to backup keychain I selected yes. When I restored the new device through iCloud, everything transferred besides my keychain passwords. I’ve lost everything and don’t know how to get it back. I only backed up with iCloud and the old device was reset to factory settings and returned to Verizon.

iPhone 13 Pro

Posted on Jan 15, 2022 9:46 AM

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1 reply

Jan 16, 2022 11:00 AM in response to Alliezem

Hey there, and welcome to Apple Support Communities Alliezem,

From our understanding, your Keychain password did not transfer when performing a restoration to new device. We can certainly understand your concern and can help provide some insight.

We recommend checking out this link (sub section, "If you don't see your iCloud Keychain items") for more help with your Keychain passwords: If iCloud Keychain won't turn on or sync - Apple Support


Let us know if that helps and kindest regards!

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Keychain backup

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