I have been unable to update my iMac with the 2020-005 security update. Any ideas why it won't download?

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jcteton Author

Level 1

4 points

I have been unable to update my iMac with the 2020-005 security update. Any ideas why it won't download?

iMac 21.5″, macOS 10.13

Posted on Jan 15, 2022 11:08 AM

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Answer 1

Best reply

BDAqua

Level 10

240,833 points

Jan 16, 2022 3:43 PM in response to jcteton

Any error messages?

Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Answer 2

BDAqua

Level 10

240,833 points

Jan 15, 2022 11:53 AM in response to jcteton

What OS version are you on now?

Are you running any VPN, Anti-Virus, or Cleaning apps?

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Answer 3

jcteton Author

Level 1

4 points

Jan 16, 2022 2:47 PM in response to BDAqua

I have Mac OS high Sierra 10.13

no vpn or virus software

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Answer 4

jcteton Author

Level 1

4 points

Jan 17, 2022 4:53 PM in response to BDAqua

Thanks, I will try that..I appreciate your help

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Answer 5

jcteton Author

Level 1

4 points

Jan 17, 2022 5:19 PM in response to jcteton

So far after safe boot, no pop ups, looks like normal..in safe mode anyway. I will try again after log off and regular start up..Thanks

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I have been unable to update my iMac with the 2020-005 security update. Any ideas why it won't download?

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