You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

A problem was detected with the TrueDepth camera. Face ID has been disabled.

A problem was detected with the TrueDepth

camera. Face ID has been disabled. How can I enable this feature?

iPhone XS, iOS 15

Posted on Jan 16, 2022 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2022 6:29 AM

Hardware failure. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

1 reply

A problem was detected with the TrueDepth camera. Face ID has been disabled.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.