Smart Keyboard
Cannot get up and down arrows to work on keyboard
iPad
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Cannot get up and down arrows to work on keyboard
iPad
Check your Accessibility settings to make sure everything is turned OFF.
Check your Accessibility settings to make sure everything is turned OFF.
▷ Return it to an Apple retail store for warranty exchange. 
Smart Keyboard