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GmaTllamas Author

Level 1

8 points

set up for an elder family member isn’t discussed in this article.

I want to set up the Apple Watch SE for my 96 yr old mother. Fall detection, calling for help, and being able to use the watch to call me if needed is important! I want the watch to replace her Life Alert (that only works when she’s home), and possibly her flip phone that she can’t remember how to use anymore.

I’ve been on the phone with Apple and Verizon tech support for 3 days (6 hours total) and still get an error message when I try to set up cellular (see pics). Waiting for a call back from someone else now (24-48 hrs).

Apple Watch SE

Posted on Jan 16, 2022 8:22 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,225 points

Posted on Jan 16, 2022 8:42 PM

Those are error messages from a carrier app, and from a carrier setup. Contact Verizon; your carrier. The contact telephone number is listed on that first screenshot.

I looked at using Apple Watch for what seems a similar case, and it wasn’t a good fit. Watch is small, not easy to read, complex to use, and requires daily charging and daily wear, and all of which was going to be a challenge for the situation I was working within. It was remembering to charge and to wear that really limited Watch—that would have been less of an issue with more direct help, which may be available in your case.

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set up for an elder family member isn’t discussed in this article.

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