Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tmthysmth
tmthysmth Author
User level: Level 1
13 points

Syncing Apple Health with Samsung Health app and watch

I’ve got a Samsung Galaxy watch that’s paired with the Samsung Health app on my iPhone, which is then synced with the Apple Health app. I’ve noticed that Samsung Health records both “all steps” and then “mobile phone” steps as well. When I look at Apple Health, it’s only syncing the mobile phone steps and not all steps, such as those recorded by my watch only when I’m not carrying my phone. Is there a way to change the settings so that Apple Health syncs with “all steps” and not just those recorded when carrying my phone as well?

iPhone SE, iOS 12

Posted on Jan 17, 2022 12:19 AM

Reply
Question marked as Top-ranking reply
User profile for user: tmthysmth
tmthysmth Author
User level: Level 1
13 points

Posted on Jan 17, 2022 12:33 AM

Hello. Thanks for your reply.


My watch is synced with the Samsung Health app, which is set up as a data source and synced with the Apple Health app as that link says.


The number of steps shown on my Apple Health app matches the number on steps shown on the Samsung Health app when the ”mobile phone” option is selected on Samsung Health. But when “all steps” is selected, the number of steps shown on Samsung Health is higher and includes the number of steps recorded on my watch as well. It’s as though Apple Health doesn’t accept the watch as a data source, but will sync with Samsung Health excluding those steps.

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: tmthysmth
tmthysmth Author
User level: Level 1
13 points

Jan 17, 2022 12:33 AM in response to SravanKrA

Hello. Thanks for your reply.


My watch is synced with the Samsung Health app, which is set up as a data source and synced with the Apple Health app as that link says.


The number of steps shown on my Apple Health app matches the number on steps shown on the Samsung Health app when the ”mobile phone” option is selected on Samsung Health. But when “all steps” is selected, the number of steps shown on Samsung Health is higher and includes the number of steps recorded on my watch as well. It’s as though Apple Health doesn’t accept the watch as a data source, but will sync with Samsung Health excluding those steps.

Reply

Syncing Apple Health with Samsung Health app and watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up