Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch 7 GPS not working

My Apple Watch has stopped picking up GPS data when cycling - speed and total distance just show as “—-“ and at the end of my ride the map and miles covered have gaps in or or finished the ride in some random place on the map. I’ve tried shutting down my watch and phone, both have the latest software - this is really frustrated as the main reason for the watch was to track my cycling

Apple Watch Series 7

Posted on Jan 17, 2022 6:57 AM

Reply
Question marked as Best reply

Posted on Jan 17, 2022 7:07 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.

Similar questions

3 replies
Question marked as Best reply

Jan 17, 2022 7:07 AM in response to H_GreenUK

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.

Apple Watch 7 GPS not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.