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L2034 Author

Level 1

4 points

When i try to restore my phone it stops midway thru.

When i try to restore my iPhone to my laptop it stops midway thru what should i do?

iPhone 11 Pro Max, iOS 14

Posted on Jan 17, 2022 9:54 AM

Top-ranking reply

Chris_D13

Community Specialist

Posted on Jan 18, 2022 10:25 AM

Greetings L2034,

Thanks for visiting the Apple Support Communities! It seems your iPhone isn't able to complete the restore process.

Are you using recovery mode when restoring your iPhone? If so, recovery mode lasts for 15 minutes, and you'd need to put the device back into recovery mode to complete the restore. You can see that mentioned in the article below:

If you forgot your iPhone passcode - Apple Support

"Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again."

If further assistance is needed, it would be helpful to know more details on the behavior you're experiencing. For example, is the restore installing and then stops? Or are you referring to the software download being interrupted during the restore process on your computer?

Kind regards.

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When i try to restore my phone it stops midway thru.

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