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need to restore HomePod. No labeling on device. How can I get a device code?

need a setup code. There is no label on device


HomePod, 15

Posted on Jan 17, 2022 10:32 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2022 12:14 PM

HomePod doesn't work with certain types of Wi-Fi environment. From If you can’t set up HomePod - Apple Support:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


Check your router to see if you have a feature called something like Wireless or Client Access Security enabled. This blocks peer to peer communications for local wireless devices, and will prevent HomePod from working correctly. See also Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support and turn off the Private Address option if currently enabled.


tt2

3 replies
Question marked as Top-ranking reply

Jan 17, 2022 12:14 PM in response to David_Gifford

HomePod doesn't work with certain types of Wi-Fi environment. From If you can’t set up HomePod - Apple Support:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


Check your router to see if you have a feature called something like Wireless or Client Access Security enabled. This blocks peer to peer communications for local wireless devices, and will prevent HomePod from working correctly. See also Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support and turn off the Private Address option if currently enabled.


tt2

need to restore HomePod. No labeling on device. How can I get a device code?

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