Sharing photos on message.
Always work until last 2 days. I go to photos, select a contact to send it to. I get the unable to share message. Thanks for any help I can get.
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Always work until last 2 days. I go to photos, select a contact to send it to. I get the unable to share message. Thanks for any help I can get.
Hi seattlekc,
Thank you for using Apple Support Communities. We understand you are no longer able to share photos on Messages and we'd like to help.
First, we want to make sure we have covered some basic steps. Restarting often helps: Restart your iPhone - Apple Support
Do you have any issue sending a message without photos? These specific steps in If you can't send or receive messages on your iPhone, iPad or iPod touch, may help:
Let us know.
Cheers!
Hi seattlekc,
Thank you for using Apple Support Communities. We understand you are no longer able to share photos on Messages and we'd like to help.
First, we want to make sure we have covered some basic steps. Restarting often helps: Restart your iPhone - Apple Support
Do you have any issue sending a message without photos? These specific steps in If you can't send or receive messages on your iPhone, iPad or iPod touch, may help:
Let us know.
Cheers!
seattlekc,
Thanks for those details. Are you using Cloud Photos with Optimize Storage enabled? If so, test the behavior after downloading a photo to your device before attempting to share the photo: Download iCloud photos and videos - Apple Support
"On your iPhone, iPad, or iPod touch
We also suggest making sure your iPhone is updated: Update your iPhone, iPad, or iPod touch - Apple Support
Kind regards.
Thank you for your help on this matter! I was unable to go anywhere from this link provided. I have additional storage for iCloud. I did however discover, and should have before now that I can send all the rest of my photos as usual!! This is a photo that was sent to me that I saved to photos. I guess this one photo is the only thing I can’t send through messages! I don’t understand why I’m unable to send it though. At least the problem is different than I thought. I really appreciate you Brian-P7.
Thanks for replying to my question! I’ve restarted the phone and mms is turned on. I’ve sent a lot of of pictures in the past. I’m having no trouble messaging people at all either. As soon as I click a picture and select a person to send it to, it says there’s a error in preparing to share please try again later. Anything else I can try? Thanks
Sharing photos on message.