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I have a new MacBook Air with 500GB of storage. I copied many files from my 8-year-old Air to the new laptop. iCloud+ of 2TB is ON for all documents, photos, and messages. Yet only one fourth of that iCloud space is being used and my new MacBook Air reports that only 3GB of space remains on its internal drive. I can't install software.
What am I missing? I've followed directions in the iCloud user guide.
Hello halfjapan,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with storage space after moving files to your new Mac. You mentioned that your files aren't uploading to iCloud as expected. To start, please follow the steps listed here under the section titled "If your files don't update to iCloud Drive" to see if they resolve the issue: Access iCloud Drive files from your iPhone and other devices
Also, check this article for steps to free up storage on your Mac, including how iCloud can help you: Free up storage space on your Mac
We hope this helps.
Cheers!
Hello halfjapan,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with storage space after moving files to your new Mac. You mentioned that your files aren't uploading to iCloud as expected. To start, please follow the steps listed here under the section titled "If your files don't update to iCloud Drive" to see if they resolve the issue: Access iCloud Drive files from your iPhone and other devices
Also, check this article for steps to free up storage on your Mac, including how iCloud can help you: Free up storage space on your Mac
We hope this helps.
Cheers!
New MacBook Air not uploading to iCloud
