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IPad won't charge. I have restarted the IPad, used a different charging cord, charged in another room, STILL WON'T CHARGE. WHAT TO DO?

IPad won't charge. I have restarted the IPad, used a different charging cord, charged in another room, STILL WON'T CHARGE.

iPad, iPadOS 14

Posted on Jan 17, 2022 9:30 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2022 10:35 PM

HI Kwdl, thank you for posting in Apple Support Communities.


If the linked article above has not resolved your issue can I suggest you contact Apple Support.


You can do this as follows:


3 replies
Question marked as Top-ranking reply

Jan 17, 2022 10:35 PM in response to Kwdl

HI Kwdl, thank you for posting in Apple Support Communities.


If the linked article above has not resolved your issue can I suggest you contact Apple Support.


You can do this as follows:


Jan 18, 2022 3:23 PM in response to Kwdl

Kwdl wrote:

IPad won't charge. I have restarted the IPad, used a different charging cord, charged in another room, STILL WON'T CHARGE.


As described, your iPad or its battery may have a fault. These support pages should help with troubleshooting charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Jan 18, 2022 1:56 PM in response to Kwdl

A little hard to help/advise you when you provide little to NO useful information about your iPad.


Here are my questions to you.

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.


Please try to make an attempt to answer all questions asked.



Thank You.

IPad won't charge. I have restarted the IPad, used a different charging cord, charged in another room, STILL WON'T CHARGE. WHAT TO DO?

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