Internet Connection
Hello
I brought a iMac . The internet keeps dropping off and it won't load anything up. I have to switch the iMac off and restart it. All other devices work fine
Any advice please
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Hello
I brought a iMac . The internet keeps dropping off and it won't load anything up. I have to switch the iMac off and restart it. All other devices work fine
Any advice please
Are you referring to Wi-Fi or an Ethernet connection? Also, which version of Mac OS is installed?
Please start by doing the following:
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
Are you referring to Wi-Fi or an Ethernet connection? Also, which version of Mac OS is installed?
Please start by doing the following:
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
Hi
Wi-fi just keep losing the connection . My iPad and phone keep working with no problems
Montery Imac 2020
Please read How to Change DNS Server Settings in Mac OS X (osxdaily.com) and then change the DNS settings on your iMac.
Internet Connection