Airtag disconnected from my phone and will not repair, even after resetting
How do I reconnect my airtag? I have tried resetting it, and it initially tries to connect to my phone, but then says "connection unsuccessful" and will not let me pair it.
Question marked as
User profile for user:
Lindsay_B.
User level:
Community Specialist
Hey there, alawton1014,
Thanks for visiting the Apple Support Communities. If we understand, you are trying to reconnect an AirTag to your iPhone, but it is not working as expected. We are happy to help!
If you have not already, please follow the steps below from the Apple Support article Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support:
"If you can't set up your AirTag
- Make sure that your device is ready for setup.
- If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear.
- If you have multiple AirTags to set up, make sure that only one is near your device at one time.
- Remove and then replace the battery in your AirTag.*
- If your AirTag still won't connect to your device, reset your AirTag.
Learn what to do if you see a message that says the AirTag is connected to another Apple ID.
* Warning: AirTag, the battery cover, and the battery might present a choking hazard or cause other injury to small children. Keep these items away from small children."
If you've done all of that and still cannot reconnect your AirTag, try restarting your iPhone: Restart your iPhone - Apple Support and attempt to connect again. If the issue persists, check for, and install, any available iOS updates: Update your iPhone, iPad, or iPod touch - Apple Support.
Best!