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Level 1

4 points

Face ID can’t use! Help me please!

i want can use Face ID, can you help me?!

Posted on Jan 18, 2022 2:54 PM

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2 replies

Jan 18, 2022 3:17 PM in response to Myhb

Try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work it might be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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Level 10

194,022 points

Jan 18, 2022 3:11 PM in response to Myhb

Myhb wrote:

i want can use Face ID, can you help me?!

Follow steps here If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

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Face ID can’t use! Help me please!

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