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Hi my phone and iPad keep saying that I need to update my card. But it won’t let me put in my new expiration date in. It will only let me update the address. If I try to add a new card it says that I already have that card on file. How do I update my payment
See this Apple article: Change, add or remove Apple ID payment methods
https://support.apple.com/en-gb/HT201266
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See this Apple article: Change, add or remove Apple ID payment methods
https://support.apple.com/en-gb/HT201266
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Changing the Credit Card:
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Update payment method
