Verify billing info
Cannot verify billing info on iTunes
iPhone 11 Pro Max, iOS 15
Question marked as
User profile for user:
AppleJen77
User level:
Community Specialist
Hello tomi147,
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your billing needing to be verified in iTunes. This message is normally the result of an unpaid balance on your Apple ID account. You will need to check, and update your payment method if necessary. Find the steps to do so here:
Change, add, or remove Apple ID payment methods
If you run into any further trouble, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.
Have a great day!