Apple Watch Not Recording Stands

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Level 1

4 points

Apple Watch Not Recording Stands

My Series 3 Apple Watch has suddenly gotten very weird about recording stands. The software is updated, I've tried shutting it down and restarting it and everything else I can think of. It's not that I'm not moving enough. I've literally been up and down the stairs twice in the last hour, which it recorded in the "stair flights" area, but it's not showing that I've stood during that period. I basically have to flail wildly and punch the air for a minute for it to know that I'm standing, because apparently walking around and going up and down stairs is not working. Why is this happening, and is there a fix for it?

Posted on Jan 19, 2022 2:07 PM

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Answer 1

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javaliga

Level 10

119,445 points

Jan 19, 2022 2:22 PM in response to Flyinisha

It may be a hardware problem with the accelerometer, but the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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Answer 2

Flyinisha Author

Level 1

4 points

Feb 7, 2022 8:26 PM in response to javaliga

Thanks. I thought that may have been the problem so I went ahead and bought a brand new watch— a series 7 — and it’s doing the same thing. Last night, I not only stood and walked, I scooped three liter boxes and went up and down the stairs twice, went outside and fed feral cats and came back in. It recorded the flights of stairs but still didn’t give me credit for standing. This seems like a software glitch. Everything is fresh and updated. I can wave my arms around and get credit for standing, but actually walking and going up and down stairs doesn’t register???

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Apple Watch Not Recording Stands

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