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MY IPHONE RINGS TWICE AND automatically ANSWERS ITSELF. I WANT TI TO RING OR GO TO voicemail. WHAT DO I DO?

MY IPHONE RINGS TWICE AND automatically ANSWERS ITSELF. I WANT TI TO RING OR GO TO voicemail. WHAT DO I DO?


Posted on Jan 19, 2022 4:17 PM

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Question marked as Best answer

Hello kbaterp, 


We understand that your iPhone is automatically answering incoming calls. 


Could you please check the Call Audio Routing setting in Settings > Accessibility > Touch and see if Auto-Answer Calls is enabled? If it is, please disable it and see if there is any change. 


Thanks. 

Posted on Jan 20, 2022 2:40 PM

3 replies
Question marked as Best answer

Jan 20, 2022 2:40 PM in response to kbaterp

Hello kbaterp, 


We understand that your iPhone is automatically answering incoming calls. 


Could you please check the Call Audio Routing setting in Settings > Accessibility > Touch and see if Auto-Answer Calls is enabled? If it is, please disable it and see if there is any change. 


Thanks. 

Jan 20, 2022 5:03 PM in response to kbaterp

kbaterp, 


There are a few settings you can check on your iPhone. The first is whether numbers or contacts have been blocked through the device’s software. You’ll find that in Settings > Phone > Blocked Contacts. 


Then, while you’re in Settings > Phone, also check to see if ‘Silence Unknown Callers’ is enabled and if it is, disable it. With some carriers, there is also a setting called ‘Silence Junk Callers’ and that’s in Settings > Phone > Call Blocking & Identification. Check to see if that is enabled. 


Lastly, if you haven’t restarted your iPhone since deleting that app, do that now. Restart your iPhone


Thank you. 

MY IPHONE RINGS TWICE AND automatically ANSWERS ITSELF. I WANT TI TO RING OR GO TO voicemail. WHAT DO I DO?

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