More than 2 months but I didn’t receive my Macbook Pro

MrAbdelrahman10 wrote:

We ordered MacBook Pro in 16 November 2021, and didn’t receive it, the order status is "Yakında Ulaşacak" and Order number is W652169877

And this is last update from UPS:-

"Yolda Paketinizin UPS dışında bir gümrük müşavirliğinden çıkışı bekleniyor. Ek bilgi için gümrük müşavirliğini arayın. / Paket gümrükleme acentesinde son bırakma bekliyor."

Could you please solve this problem

This is the user to user support communities—

in the upper right hand corner of this page you will see: Get Support

you can reference Order status:

https://secure.store.apple.com/shop/order/list

https://www.apple.com/shop/help/viewing_changing_orders

https://www.apple.com/shop/help/shipping_delivery