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Buenas tardes, me compre el iPad Pro de 11 pulgadas. Mi pregunta es referente a la batería, ¿ es normal que de un 93% de batería se baje al 68% durante aproximadamente una hora de uso? A mi parecer no es un buen rendimiento. Use la aplicación de Keynote para tomar notas en clase. No se si debería llamar a atención al cliente si no es normal. Muchas gracias
iPad Pro 11-inch Wi-Fi
Translation
iPad Pro Battery
Good afternoon, I bought the 11-inch iPad Pro. My question is regarding the battery, is it normal that from 93% of battery is lowered to 68% for about an hour of use? In my opinion it is not a good performance. Use the Keynote app to take notes in class. I don't know if I should call customer service if it's not normal. Thanks a lot
As described, battery utilisation is perhaps greater than you might normally accept. However, high screen brightness and/or high CPU loading will increase battery consumption.
Sometimes processes can stall and lead to excessive battery use. In such situations, a forced restart can resolve the issue:
If the problem persists, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
Translation
iPad Pro Battery
Good afternoon, I bought the 11-inch iPad Pro. My question is regarding the battery, is it normal that from 93% of battery is lowered to 68% for about an hour of use? In my opinion it is not a good performance. Use the Keynote app to take notes in class. I don't know if I should call customer service if it's not normal. Thanks a lot
As described, battery utilisation is perhaps greater than you might normally accept. However, high screen brightness and/or high CPU loading will increase battery consumption.
Sometimes processes can stall and lead to excessive battery use. In such situations, a forced restart can resolve the issue:
If the problem persists, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
Batería iPad Pro
