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I have changed my Apple ID password and when I go to update apps it tells me it is the wrong password. I am not sure what I need to do. I have changed my password several times because I have clicked on forgot password. I am not able to update apps

I have been trying to update some apps. When I put my password in I get an error message saying I am not using the correct one. I have done the forgot password created a new one and it still as the same message. I am not sure how to fix the problem.

iPhone 8 Plus, iOS 15

Posted on Jan 20, 2022 2:41 PM

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7 replies

Feb 19, 2022 10:31 AM in response to try2gethelp

If you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.    


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


https://twitter.com/AppleSupport. -


See if anything here helps.


Solution to the forgotten Apple ID security questions

I have changed my Apple ID password and when I go to update apps it tells me it is the wrong password. I am not sure what I need to do. I have changed my password several times because I have clicked on forgot password. I am not able to update apps

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