Apple Event: May 7th at 7 am PT
My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...
please help.
I tried force reset and it doesn't work. I have made 3 attempts and nothing.
iPhone 11
iphone11userAMM Said:
"My iPhone won't turn off or open apps: My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything... please help. I tried force reset and it doesn't work. I have made 3 attempts and nothing."
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Troubleshooting a Frozen iPhone:
Start with a Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
iphone11userAMM Said:
"My iPhone won't turn off or open apps: My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything... please help. I tried force reset and it doesn't work. I have made 3 attempts and nothing."
-------
Troubleshooting a Frozen iPhone:
Start with a Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
My iPhone won't turn off or open apps
